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Hood Canal West."
Hee's calling shots
at new 211 center
Matt Hornyak of Hoodsport
has been name program manager
of the new 211 telephone service
for persons in need of social and
health services.
The system went public on Jan-
uary 17 fbr people who want to get
connected in Mason and four other
counties with nonprofit groups
that can help them get housing,
food, transportation, childcare
and medical services. The West-
ern Counties Call Center is one
of eight such operations in Wash-
ington that cover all corners of the
state.
Persons who dial 211 between
the hours of 8 a.m. and 5 p.m. on
weekdays can talk to telephone
operators with intbrmation about
800 agencies in Mason, Grays
Harbor, Lewis, Pacific and Thur-
ston counties. "With your zip code
and a framing of what it is you're
looking for, we can find the right
services and the nearest available
service," Hornyak said.
Aider spending many years in
the financial services industry,
tiornyak helped set up the new
communications system which is
Matt Hornyak
Calls for help
were shifting
with the wind
A summary of the first few
weeks of the new 211 system
indicates that the concerns
of people seeking social and
health services seems to be
changing with the times.
That's according to inibr-
mation provided by Matt
Hornyak, the Hoodsport resi-
dent who manages the five-
county program.
Calls made December 13-
31 by Mason County resi-
dents were mostly about the
turbulent weather that pro-
duced a major windstorm
and a significant amount of
snow. All told there were 83
calls, with 19 about utilities,
15 about other community
services and 14 about what
the callers called a disaster.
Four callers wanted informa-
tion about emergency shelter
hnd a smattering of calls were
about transportation, mental
health and legal matters.
Fewer calls were made
January 2-29, which was
when the weather eased up.
Operators answered 19 calls
from Mason County, and 10
of those had to do with the
income tax. Other calls made
last month had to do with
dental care, airfare, rental
assistance, government ben-
efits and services and legal
matters.
The 211 line is answered
Monday through Friday, be-
tween 8 a.m. and 5 p.m.
funded in large measure by the
state and supported by United
Way of Mason County. Behavioral
Health Resources, with offices in
Shelton and Olympia, is managing
the project as an outgrowth of its
crisis clinic.
THE SYSTEM was operation-
al in Thurston County during the
windstorm of December, and so the
wild weather gave it something of
a shakedown cruise. Employees of
the crisis clinic worked to connect
people who had lost tbod through
spoilage after the power went out
with grocery storc, s and food banks
that had tbod which would spoil if
it wasn't eaten right away.
ttornyak said the "last spike in
the railroad" was hammered home
January 23 when Spokane County
plugged in the last of the eight call
centers that make up the state-
wide network. "Everybody's up
and running and sharing data,"
Hornyak said.
The importance of sharing of
data became apparent in the after-
math of Hurricane Katrina when
similar call centers in Louisiana
and Mississippi struggled to keep
up with the demand tbr informa-
tion about social and health ser-
vices. Hornyak said the system
down south was localized, and so
if one call center went down there
was no eilbctive way to back it up.
Organizers ot'the system in Wash-
ington had this problem in mind
when they established eight call
centers that ari intertwined. If the
system crashes in this part of the
state, calls may be answered by
operators in Yakima or Spokane.
The database includes contact
points tbr approximately 800 agen-
cies that provide health and so-
cial services, and the hope is that
nonprofit organizations will come
ibrward with more information
about the help that is out there
for people in need. "There are a lot
of categories to pay attention to,"
Hornyak said.
THE FIRST SUCH call center
in the U.S. was established in At-
hmta, Georgia, l0 years ago and
from there the idea has moved
north and west with the encour-
agement of United Way. Support-
ers of these systems cite studies
that: persons seeking inlbrmation
about social and health services
made an average of seven calls
befbre they tbund someone who
could give them the help they were
seeking.
The experience of persons seek-
ing help is reminiscent of Mary
and Joseph being told that the
inns were all fhll when Jesus
was on the way. "A lot of those
seven attempts are goose chases:
I'm sorry, we're lull times three,"
Hornyak said.
Planning tbr such a system in
this state began in 1999 and got
a big shot in the arm last year
when the Washington Legislature
authorized the spending of $3.25
million to get the ball rolling.
Hornyak said the funding package
also envisions the receipt of local
and federal funds.
The local system will cost $1.35
per resident of the five-county
,area this year. Hornyak said that
between January 2 and January
26 the five-county district that in-
cludes Mason has answered 568
calls, or 33 a day, while operators
statewide have answered 14,955,
or 880 a day.
THE GOALS ARE to increase
the database of service providers in
the five-county area while reduc-
ing the number of calls a person
has to make to find the one that
can best provide assistance. Those
who call will talk to a person who
is trained in how to help them.
"We believe what people tell us,"
Hornyak said. "We try to engage
them long enough to understand
the larger situation."
ADVANCED CHIROPRACTIC
and Dr. George Blevins
(Formerly Chiropractors of Shelton)
are now select providers for
GroupHealth
426-6325 COOPERATIVE
• Now taking new patients , Walk-ins welcome
• Same day appointments • Auto and work injuries
628 N. Alder (Next to the library)
I I II
Page 18 - Shelton-Mason County Journal - Thursday, February 15, 2007
Hospital offers class
in how to save a life
Staff of Mason General Hospital will give a class in cardiopul-
monary resuscitation from 6 to 9 p.m. on Wednesday, February
28, in the Washington Room of the hospital at 901 Mountain View
Drive in Shelton.
The class is free, but preregistration is required. "Not only will
CPR be covered, but we will also describe the symptoms of a heart
attack or stroke," said Tom DiDonna, education coordinator at Ma-
son General.
Persons taking the class are advised to wear comfortable clothes.
There will also be a Spanish interpreter on site. Advanced regis-
tration is recommended, as class size is limited. Reservations must
be made by Friday, February 23, by calling 427-3609.
Alcoholics Anonymous:
A number of AA meetings are held
each week at 125 West Cota Street in
Shelton; all are nonsmoking. They are
scheduled Thursdays at noon and 5:30
p.m.; Fridays at noon, 5:30 and 7:30
p.m.; Saturdays at noen, 5:30 p.m.;
Sundays at noon, 5:30 and 7:30 p.m.;
Mondays at noon and 5:30 p.m.; Tues-
(lays at noon, 5:30 and 7:30 p.m. and
Wednesdays at noon, 5:30 and men's
meeting at 7:30 p.m.
Other AA meetings are at 6:30 p.m.
Mondays at Saint Edward's Catholic
Church; 10 a.m. Tuesdays at Maple
Glen Assisted Living, 1700 North
13th Loop Road; 7 p.m. Thursdays
and Mondays at Saint David's Episco-
pal Church, Third and Cedar streets
- nonsmoking, nonswearing; 7:30
p.m. 5 p.m. Thursdays at New Com-
munity Church of Union; Fridays at
Hoodsport library; 7 p.m. Thursdays
at Hood Canal Community Church;
7 p.m. Fridays at Shelton's United
Methodist Church, 1900 King Street
(nonsmoking and handicap-accessi-
ble); 7:30 p.m. Saturdays at Skokom-
ish Tribal Center; and 6 p.m. Sundays
in the office of Community Church of
Union, 310 Dalby Road, Suite 3.
AI-Anon:
Family group, noon Fridays, Saint
David's Church, Third and Cedar.
Hoodsport group, 7:30 p.m. on Fri-
days at the Coffee Company, 24240
tlighway 101.
Family group, 9:30 a.m. Wednes-
days, in the T.C. Room of the Skokom-
ish Tribal Center, 80 Tribal Center
Road.
Ala-Teen:
7 p.m. Sundays, Matlock Grange
Hall.
For young people, 7 p.m. Tuesdays,
Saint David's Church, Third and Ce-
dar.
Narcotics Anonymous:
8 p.m. Fridays in the Eliinor Room,
Mason General Hospital.
Depressed Anonymous"
1 p.m. Thursdays, 123 South Fourth
Street.
7 p.m. Tuesdays in the Pershing
Room of Mason General Hospital, 901
Mountain View Drive.
Adult Children of Alcoholics:
6:30 p.m. Fridays, New Community
Church of Union.
7 p.m. Wednesdays, McDonald's
meeting room, Olympic Highway
North.
Overeaters Anonymous:
7 p.m. Mondays, Saint David's
Church, Third and Cedar.
Noon Wednesdays, Saint David's
Church.
Freedom in Recovery:
4-6 p.m. Sundays, Gateway Chris-
tian Fellowship, 405 South Seventh
Street, Shelton.
Health report
on the agenda
The Mason Conservation
trict Board will meet at 3 P
this afternoon, which is Th
day, February 15. Board nl
bers will meet with a repreSS"
tative of Mason County 1.!
Health in Suite G at SE 10'
State Route 3.
Jim
Smith
The Medici
Shoppe ®
PharmaCY
Some Flea Control Can Kill C
Flea control products containing I
methrin (Advantix ®, BioSpot ®)
wide safety marg
other mammals; however,
highly susceptible to the
fects. Products for cats contain
thrin in concentrations of 0.5-1
spot-on products for dogs
45-65%, and packaging clearly
against use on cats.
many ignore these warnings,
in close contact with recently
dogs are also at risk. Si
thrin toxicity include muscle
hyperexcitability, depression,
balance, vomiting, seizures, loss(
petite, and death. Once the
of toxicity is realized, any
permethdn product should
ing in a small amount of mild
dishwasher) soap with lukewarm v
and then thoroughly dnsing
water. Hot water should
veterinarian can stabilize the
regulate body temperature as
plus provide intravenous
mol to control tremors and
fluids to prevent kidney
treated early, the majority of
recover in 24-48 hours.
National prei¢ rlptton
1-800-640-5503 _.
207 Professional Way 426 °'tlj
(Across from the
NOW ACCEPTING NE____WW PATIENTS
Dr. Chandar Bhimani
Internal Medicine
1930 North 13 'h Street, Shelton
[] DIABETES
[] HIGH BLOOD PRESSURE, CHOLESTEROL MANAGEMENT
[] DIAGNOSIS AND TREATMENT OF ACUTE AND CHRONIC MEDICAL PROBLE My
[] PREVENTIVE HEALTHCARE
[] WEIGHT MANAGEMENT
[] GENERAL HEARTAND LUNG DISEASE
MOST INSURANCE PLANS ARE ACCEPTED
CALL US TODAY FOR YOUR APPOINTMENT (360) 427-8940 ,
:
C
o
"A vision for the family."
ror
Hood Canal West."
Hee's calling shots
at new 211 center
Matt Hornyak of Hoodsport
has been name program manager
of the new 211 telephone service
for persons in need of social and
health services.
The system went public on Jan-
uary 17 fbr people who want to get
connected in Mason and four other
counties with nonprofit groups
that can help them get housing,
food, transportation, childcare
and medical services. The West-
ern Counties Call Center is one
of eight such operations in Wash-
ington that cover all corners of the
state.
Persons who dial 211 between
the hours of 8 a.m. and 5 p.m. on
weekdays can talk to telephone
operators with intbrmation about
800 agencies in Mason, Grays
Harbor, Lewis, Pacific and Thur-
ston counties. "With your zip code
and a framing of what it is you're
looking for, we can find the right
services and the nearest available
service," Hornyak said.
Aider spending many years in
the financial services industry,
tiornyak helped set up the new
communications system which is
Matt Hornyak
Calls for help
were shifting
with the wind
A summary of the first few
weeks of the new 211 system
indicates that the concerns
of people seeking social and
health services seems to be
changing with the times.
That's according to inibr-
mation provided by Matt
Hornyak, the Hoodsport resi-
dent who manages the five-
county program.
Calls made December 13-
31 by Mason County resi-
dents were mostly about the
turbulent weather that pro-
duced a major windstorm
and a significant amount of
snow. All told there were 83
calls, with 19 about utilities,
15 about other community
services and 14 about what
the callers called a disaster.
Four callers wanted informa-
tion about emergency shelter
hnd a smattering of calls were
about transportation, mental
health and legal matters.
Fewer calls were made
January 2-29, which was
when the weather eased up.
Operators answered 19 calls
from Mason County, and 10
of those had to do with the
income tax. Other calls made
last month had to do with
dental care, airfare, rental
assistance, government ben-
efits and services and legal
matters.
The 211 line is answered
Monday through Friday, be-
tween 8 a.m. and 5 p.m.
funded in large measure by the
state and supported by United
Way of Mason County. Behavioral
Health Resources, with offices in
Shelton and Olympia, is managing
the project as an outgrowth of its
crisis clinic.
THE SYSTEM was operation-
al in Thurston County during the
windstorm of December, and so the
wild weather gave it something of
a shakedown cruise. Employees of
the crisis clinic worked to connect
people who had lost tbod through
spoilage after the power went out
with grocery storc, s and food banks
that had tbod which would spoil if
it wasn't eaten right away.
ttornyak said the "last spike in
the railroad" was hammered home
January 23 when Spokane County
plugged in the last of the eight call
centers that make up the state-
wide network. "Everybody's up
and running and sharing data,"
Hornyak said.
The importance of sharing of
data became apparent in the after-
math of Hurricane Katrina when
similar call centers in Louisiana
and Mississippi struggled to keep
up with the demand tbr informa-
tion about social and health ser-
vices. Hornyak said the system
down south was localized, and so
if one call center went down there
was no eilbctive way to back it up.
Organizers ot'the system in Wash-
ington had this problem in mind
when they established eight call
centers that ari intertwined. If the
system crashes in this part of the
state, calls may be answered by
operators in Yakima or Spokane.
The database includes contact
points tbr approximately 800 agen-
cies that provide health and so-
cial services, and the hope is that
nonprofit organizations will come
ibrward with more information
about the help that is out there
for people in need. "There are a lot
of categories to pay attention to,"
Hornyak said.
THE FIRST SUCH call center
in the U.S. was established in At-
hmta, Georgia, l0 years ago and
from there the idea has moved
north and west with the encour-
agement of United Way. Support-
ers of these systems cite studies
that: persons seeking inlbrmation
about social and health services
made an average of seven calls
befbre they tbund someone who
could give them the help they were
seeking.
The experience of persons seek-
ing help is reminiscent of Mary
and Joseph being told that the
inns were all fhll when Jesus
was on the way. "A lot of those
seven attempts are goose chases:
I'm sorry, we're lull times three,"
Hornyak said.
Planning tbr such a system in
this state began in 1999 and got
a big shot in the arm last year
when the Washington Legislature
authorized the spending of $3.25
million to get the ball rolling.
Hornyak said the funding package
also envisions the receipt of local
and federal funds.
The local system will cost $1.35
per resident of the five-county
,area this year. Hornyak said that
between January 2 and January
26 the five-county district that in-
cludes Mason has answered 568
calls, or 33 a day, while operators
statewide have answered 14,955,
or 880 a day.
THE GOALS ARE to increase
the database of service providers in
the five-county area while reduc-
ing the number of calls a person
has to make to find the one that
can best provide assistance. Those
who call will talk to a person who
is trained in how to help them.
"We believe what people tell us,"
Hornyak said. "We try to engage
them long enough to understand
the larger situation."
ADVANCED CHIROPRACTIC
and Dr. George Blevins
(Formerly Chiropractors of Shelton)
are now select providers for
GroupHealth
426-6325 COOPERATIVE
• Now taking new patients , Walk-ins welcome
• Same day appointments • Auto and work injuries
628 N. Alder (Next to the library)
I I II
Page 18 - Shelton-Mason County Journal - Thursday, February 15, 2007
Hospital offers class
in how to save a life
Staff of Mason General Hospital will give a class in cardiopul-
monary resuscitation from 6 to 9 p.m. on Wednesday, February
28, in the Washington Room of the hospital at 901 Mountain View
Drive in Shelton.
The class is free, but preregistration is required. "Not only will
CPR be covered, but we will also describe the symptoms of a heart
attack or stroke," said Tom DiDonna, education coordinator at Ma-
son General.
Persons taking the class are advised to wear comfortable clothes.
There will also be a Spanish interpreter on site. Advanced regis-
tration is recommended, as class size is limited. Reservations must
be made by Friday, February 23, by calling 427-3609.
Alcoholics Anonymous:
A number of AA meetings are held
each week at 125 West Cota Street in
Shelton; all are nonsmoking. They are
scheduled Thursdays at noon and 5:30
p.m.; Fridays at noon, 5:30 and 7:30
p.m.; Saturdays at noen, 5:30 p.m.;
Sundays at noon, 5:30 and 7:30 p.m.;
Mondays at noon and 5:30 p.m.; Tues-
(lays at noon, 5:30 and 7:30 p.m. and
Wednesdays at noon, 5:30 and men's
meeting at 7:30 p.m.
Other AA meetings are at 6:30 p.m.
Mondays at Saint Edward's Catholic
Church; 10 a.m. Tuesdays at Maple
Glen Assisted Living, 1700 North
13th Loop Road; 7 p.m. Thursdays
and Mondays at Saint David's Episco-
pal Church, Third and Cedar streets
- nonsmoking, nonswearing; 7:30
p.m. 5 p.m. Thursdays at New Com-
munity Church of Union; Fridays at
Hoodsport library; 7 p.m. Thursdays
at Hood Canal Community Church;
7 p.m. Fridays at Shelton's United
Methodist Church, 1900 King Street
(nonsmoking and handicap-accessi-
ble); 7:30 p.m. Saturdays at Skokom-
ish Tribal Center; and 6 p.m. Sundays
in the office of Community Church of
Union, 310 Dalby Road, Suite 3.
AI-Anon:
Family group, noon Fridays, Saint
David's Church, Third and Cedar.
Hoodsport group, 7:30 p.m. on Fri-
days at the Coffee Company, 24240
tlighway 101.
Family group, 9:30 a.m. Wednes-
days, in the T.C. Room of the Skokom-
ish Tribal Center, 80 Tribal Center
Road.
Ala-Teen:
7 p.m. Sundays, Matlock Grange
Hall.
For young people, 7 p.m. Tuesdays,
Saint David's Church, Third and Ce-
dar.
Narcotics Anonymous:
8 p.m. Fridays in the Eliinor Room,
Mason General Hospital.
Depressed Anonymous"
1 p.m. Thursdays, 123 South Fourth
Street.
7 p.m. Tuesdays in the Pershing
Room of Mason General Hospital, 901
Mountain View Drive.
Adult Children of Alcoholics:
6:30 p.m. Fridays, New Community
Church of Union.
7 p.m. Wednesdays, McDonald's
meeting room, Olympic Highway
North.
Overeaters Anonymous:
7 p.m. Mondays, Saint David's
Church, Third and Cedar.
Noon Wednesdays, Saint David's
Church.
Freedom in Recovery:
4-6 p.m. Sundays, Gateway Chris-
tian Fellowship, 405 South Seventh
Street, Shelton.
Health report
on the agenda
The Mason Conservation
trict Board will meet at 3 P
this afternoon, which is Th
day, February 15. Board nl
bers will meet with a repreSS"
tative of Mason County 1.!
Health in Suite G at SE 10'
State Route 3.
Jim
Smith
The Medici
Shoppe ®
PharmaCY
Some Flea Control Can Kill C
Flea control products containing I
methrin (Advantix ®, BioSpot ®)
wide safety marg
other mammals; however,
highly susceptible to the
fects. Products for cats contain
thrin in concentrations of 0.5-1
spot-on products for dogs
45-65%, and packaging clearly
against use on cats.
many ignore these warnings,
in close contact with recently
dogs are also at risk. Si
thrin toxicity include muscle
hyperexcitability, depression,
balance, vomiting, seizures, loss(
petite, and death. Once the
of toxicity is realized, any
permethdn product should
ing in a small amount of mild
dishwasher) soap with lukewarm v
and then thoroughly dnsing
water. Hot water should
veterinarian can stabilize the
regulate body temperature as
plus provide intravenous
mol to control tremors and
fluids to prevent kidney
treated early, the majority of
recover in 24-48 hours.
National prei¢ rlptton
1-800-640-5503 _.
207 Professional Way 426 °'tlj
(Across from the
NOW ACCEPTING NE____WW PATIENTS
Dr. Chandar Bhimani
Internal Medicine
1930 North 13 'h Street, Shelton
[] DIABETES
[] HIGH BLOOD PRESSURE, CHOLESTEROL MANAGEMENT
[] DIAGNOSIS AND TREATMENT OF ACUTE AND CHRONIC MEDICAL PROBLE My
[] PREVENTIVE HEALTHCARE
[] WEIGHT MANAGEMENT
[] GENERAL HEARTAND LUNG DISEASE
MOST INSURANCE PLANS ARE ACCEPTED
CALL US TODAY FOR YOUR APPOINTMENT (360) 427-8940 ,
:
C
o
"A vision for the family."
ror