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Newspaper Archive of
Shelton Mason County Journal
Shelton, Washington
April 10, 1975     Shelton Mason County Journal
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April 10, 1975
 
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lead to misunderatandinff over actual need for car maintenance More households own cars than o~n television sets, washers, dryers or air conditioners, and there are more than twice as many cars as houses in this country, according to the Automotive Information Council (AIC). No other consumer prod- uct is as complicated or as misunderstood as the family car, a misunder- standing that sometimes leads to frustration when automotive service is in- volved. A popular belief is that auto service is simply a matter of "take out the old part and put in a new one," much like replacing a tube in a television set. In truth, the possible combinations of problem causes and solutions are so infinite that no two may be exactly the same. Three important factors Auto service involves three very important fac- tors, according to AIC: vel~icle complexity, neces- sary judgment decisions by the service technician and communications between the service technician and the vehicle owner. Today's vehicles are ex- tremely complex. The au- tomobile has about 15,000 parts and more than five miles of electrical wiring. Many of its components and systems depend on interrelated parts to func- tion properly, like the steering and suspension system, for example. Further complicating auto service today are in- creasingly more sophisti- cated government-re- quired emission control devices and safety equip- ment, plus popular con- sumer options like air conditioning, power steer- Lug and power brakes. Note special skills This doesn't include the special skills and knowl- edge required to service today's cars. For one tech- nician to service your en- tire car, he would have to be an electrician, glass cutter, welder, air condi- tioning technician and radio repairman. In addition to basic me- chanical ability, he would require a knowledge of physics, chemistry, math- ematics, hydraulics, as well as the knowledge he must have to use precision measuring tools to locate, diagnose and apply cor- rect technical information to problem solving. The second factor is judgment. About shock absorbers There is no practical way in the shop to simu- late the way shock ab- sorbers actually work un- der driving conditions, so technicians must use a certain amount of judg- ment. Most shocks lose their effectiveness after about 20 or 25 thousand miles-- sometimes sooner. It's easy to make clean- cut repair or replacement decisions that don't in- volve judgment---a broken spring or a bald tire. But it's more difficult -- and subject to more second guessing -- when the re- pair or replacement deci- sion calls for a value judg- ment based on experience. Judgment decisions usually are more difficult in the case of older, high mileage cars. As the car ages, repair costs invari- ably go up and Wade-in point the car owner may have to face a repair job that'll cost more than his car's worth. Consider the technician But if a sympathetic technician recommends too little service to keep the cost down on an older car, he may not solve the problem. If, on the other hand, he recommends a complete overhaul to solve the problem, the car own- er may think he is being sold more repair work than he thinks he needs. The third factor in auto service is communications. To diagnose and solve vehicle problems or to sat- isfy specific customer serv- ice requests, the techni- cian must be given as much information as pos- sible. Conversely, the car owner has to understand exactly what work must--- or may have to -- be done to satisfy the need. Poor communication of- ten results in consumer dissatisfaction. This is an example of a breakdown in communica- tions: A motorist takes his car to a service shoo, says he's taking a long trip and wants a complete tune-up. In his mind, a complete tune-up means replacing the points, plugs and con- Not spaghetti--spark plug wiring is among the most overlooked replacement items in a car's ignition system. Since wiring can deteriorate, most competent auto service people will check it routinely as part of a tune-up, in the interest of better communication be- tween ear owners and service personnel, the Automotive Information Council urges that both parties thoroughly discuss all possible service needs such as wiring before the job is done. denser, and adjusting the carburetor. May need parts To a top-notch service technician, a complete tune-up includes every- thing under the hood re- lated to normal engine operation, and might re- quire -- if necessary -- replacing the distributor cap and rotor, spark plug wires, overhauling the carburetor, adjusting valves and replacing worn belts. The car may run better than ever, but be- cause of a communications problem, the car owner is unhappy when the bill is higher than he expected. The more you know about your car and how it operates, the better you will understand it in every Our tests have shown that, on the average, a car driven over ten thousand miles without a tune-up wastes 1 to 2 gallons in every tankful. It takes an untuned car 7 1/2 car lengths more to pass another vehicle at 5Omph. And an untuned car spews more harmful pollutants .. value goes down. At some Page S-IO - Shelton-Mason County Journal - Thursday, April 10, 1975 into the air we breathe, and has twice as w, any "won't starts", as a tuned car• So please get a tune-up every ten thousand miles. And remember, no matter what kind of car you happen to drive • . . we've got your plug. Toledo. OH 43661 We've got your plug. Let's Go America! is having a nationwide sale on double steel belted radial fires for American cars. 40,000 MILE TIRES BUILT FOR 1975 NEW CARS SAVE 30% ON "STEELGARD" OR "CUSTOM TREAD" RADIALS These Goodyear steel belted radials (1) save money, (2} use less fuel, {3} provide longer mileage, and {4) help conserve America's resources. Now is the time to buy these 1975 new car radials. WH ITEWALL SIZE BR78-13 DR78-14 ER78-14 FR78-14 HR78-14 GR78-15 HR78-15 LR78-15 FITS MODELS OF: Vega, Colt, Dart, Pinto, Falcon, Mustang & others Gremlin, Hornet, Javelin, Valiant, Duster, Barracuda, Maverick & others I Matador, Ambassador, Nova, Chevelle, Camaro, Dart, Mustang, Cougar & others Torino, Ambassador, Camaro, Cutlass, Chevelle, Challenger, Roadrunner, Charger & others Matador Wagon, Sportwagon, Vista Cruiser, LeMans Wagon, Charger Wagon & others Chevrolet, Polara, Galaxie, Monterey, Fury, Catalina & others LeSabre, Riviera, Newport, Galaxie, Monterey, Olds, Pontiac & others Cadillac, Imperial, Monaco Wagon & others REGULAR PRICE $65.20 $67.85 $69.00 $74.55 $83.75 $79.80 $85.75 $92.85 PRICE $45.64 $47.49 $48.30 $52.18 $58.62 $55.86 $60.00 $64.99 PLUS F.E.T. AND OLD TIRES $2.16 $2.45 $2.55 $2.67 $3.09 $2.96 $3.17 $3.46 RAIN CHECK - if we sell out of your size we will issue you a rain check, assuring future delivery at the advertised price• 3 ways to charge ,Our own customer credit plan * Master Charge , BankAmericard TACOMA TACOMA PUYALLUP * BRAKES 19th and Pacific 1132 Thorn Road 5th and East Main * ALIGNING * BATTERIES BR 2-11 I 5 572°9494 TH 5-6628 * TUNE-UP * BALANCING BREMERTON VANCOUVER KETCHIKAN * TRUCK TIRE * RECAPPING 628 Burwell ISLAND, B.C. ALASKA SERVICE ES 7-5525 206-272-4119 CA 5-3103 FOR OVER 50 YEARS Thursday, April 10, 1975 - Shelton-Mason County Journal - Page S-3